FAQ

 

 

 

 

Depletion gilding is a heating progress that brings the fine silver to the surface and makes the silver appear white. Often it's combined with oxidization that makes the silver turn black creating contrast.

Most pieces have been lacquered to protect the finish. As with any special jewelry, extra care storing and handling is still recommended. Some rings that are not lacquered can be cleaned with traditional silver cleaners. Instructions are given with each piece. We also offer refinishing services if needed. Just contact us.

Yes! If you would prefer something else we'll be happy to explore options. Please contact us.

Exchanges and returns are accepted within 30 days provided the piece has not been worn. Of course trying on is necessary and please do so with care. It's much appreciated! 

If you receive jewelry damaged due to shipping, please contact us asap.

Each piece is handmade to order with skilled craftsmanship as a priority. There may be times we have a piece on hand and are able to ship it quickly. We also rather not make a promise that isn't realistic, so that you can plan accordingly.

Due to the increase in shipping costs, ground is now a $15 fee for all orders. This may change in the future. One day expedited will be $35. Please contact us with any questions.

Yes, we're happy to talk to you about custom pieces provided it falls into the design and skill set you're seeing on the web site.

Please reach out through the contact page.

Yes, please contact us for more information.